Last updated: 01/08/2024
This Privacy Policy outlines the terms under which any nonpersonal data (“Information”), collected from you or other sources or provided by you to us, will be processed by us in relation to your access to and use of [jah-dutyfree.com] (“Platform”) and services (“Services”). We acknowledge the importance of your Information and are dedicated to its protection and the respect of your privacy. Please review the following carefully to comprehend our procedures regarding your Information. By utilizing our Services, you agree to the processing of your Information as stipulated in this Privacy Policy.
References in this Privacy Policy to “we,” “our,” or “us” (or similar terms) refer to the [JAH Arabia International]. References to “user” or “you” (or similar terms) refer to you as an individual or legal entity, as applicable.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following Information about you:
a) Correspondence Records: Records of any correspondence if you contact us.
b) Aggregated Data: General, aggregated, demographic, and nonpersonal Information.
c) Technical Details: Information about your computer, including but not limited to your IP address, operating system, and browser type, as well as Information regarding your general internet usage (e.g., through cookies).
d) Third-Party Information: Your email address and/or cell phone number from a third party if you have consented to that third party sharing your Information with us.
e) Additional Information: Any other Information we consider necessary to enhance your experience on the Platform.
USE OF YOUR INFORMATION
We may process and employ the Information we have about you for the following purposes:
a) Provision of Services: To supply you with information, products, or services that you request from us or that we believe may be of interest to you, provided you have consented to be contacted for such purposes.
b) Location-Based Services: To offer you location-based services, such as advertising, search results, and other personalized content.
c) Contractual Obligations: To meet our obligations arising from any contracts entered into between you and another entity using our Platform or between you and us.
d) Service Improvement: To enhance our Services and provide a better and more personalized experience for you.
e) Content Optimization: To ensure that content from our Platform is displayed in the most effective manner for you and your device.
f) Service Updates: To inform you about changes to our Services.
g) User Experience Enhancement: For any other purpose we deem necessary to improve your experience on the Platform.
DISCLOSURE OF YOUR INFORMATION
Information about our customers is a crucial part of our business. We share your Information only as described below and with entities that follow practices at least as protective as those outlined in this Privacy Policy:
a) Affiliated and Nonaffiliated Businesses: To provide our Services, we may collaborate with affiliated businesses and nonaffiliated service providers (e.g., logistics companies, marketing firms, payment processors). These entities may participate in your transactions and store your Information in a digital wallet to enhance your use of our Services. We will ensure that these businesses use your Information solely for specified purposes. We may also receive Information from these entities, which we may utilize. By using our Platform, you consent to the transfer, storage, use, and disclosure of your Information among affiliated and nonaffiliated service providers, regardless of their location. These entities are contractually obligated to maintain the confidentiality of your Information.
b) Marketing and Promotional Communications: We may use your Information to provide you with information about products and services that may interest you and to enhance your experience on the Platform. We may contact you through various channels, including email, push notifications, web notifications, postal mail, telephone, in-app messages, WhatsApp messages, and news feed cards. We may also permit third parties to use your Information. Additionally, you may be asked to provide further Information to participate in our market research activities, such as competitions and promotions. Please review the privacy policies of such third parties to understand how they may use any Information they collect.
c) Business Transfers: In the event that we or substantially all of our assets are acquired, customer Information will be one of the assets transferred.
d) Protection and Legal Compliance: We may disclose account and other Information when we believe it is necessary to comply with the law and law enforcement investigations, and to protect the rights, property, or safety of our users or others. This includes exchanging Information with other companies and organizations for purposes such as fraud protection and credit risk reduction.
Please note that our Platform may contain links to the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, be aware that these websites have their own privacy policies, and we do not accept any responsibility or liability for these policies. Please review these policies before submitting any personal data or other Information to these websites.
TRANSFER, STORAGE, AND PROCESSING OF YOUR INFORMATION
a) Staff and Suppliers: The Information we collect from you may be transferred to, stored, and processed by personnel who work for us or for one of our suppliers. These staff members may be involved in various activities, including the fulfillment of your order, processing of your payment details, and provision of support services.
b) Retention Period: We will retain your Information for as long as necessary to fulfill the purposes specified in this Privacy Policy or as otherwise permitted or required by law.
c) International Transfers: Your Information may be transferred, stored, processed, and utilized by our affiliated companies and/or non-affiliated service providers in one or more countries.
APPLIED SECURITY MEASURES
The following aspects are important for the security measures to protect your Information:
a) Safeguards: We employ commercially reasonable technical, administrative, and physical safeguards to ensure your Information is handled securely and in compliance with this Privacy Policy, protecting it from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption technology to secure your Information during transmission to our Platform and external and on-host firewall technology to prevent network-level attacks.
b) Access Restrictions: Access to your Information is restricted to authorized employees, contractors, and agents who need to know such Information to perform their duties.
c) User Responsibilities: It is vital for you to protect yourself against unauthorized access to your password and devices used to access our Services. You are responsible for keeping your password confidential. Ensure that you log out after using a shared device.
d) Security Disclaimer: The transmission of information via the Internet is inherently insecure. While we employ all reasonable measures to protect your Information, we cannot guarantee the security of any data transmitted to our Platform. Consequently, any transmission of data is undertaken at your own risk, and we cannot be held responsible for any unauthorized access or loss of Information during transmission.
CHANGES TO OUR PRIVACY POLICY
As our business evolves, it may become necessary to update our Privacy Policy. We will make the current version available on the Platform, and any modifications will take effect either upon posting or as of a date specified by us as the “effective date.”
While we may occasionally send reminders regarding our notices and policies, it is your responsibility to frequently review our Platform for any updates to the Privacy Policy.
Your continued use of the Platform after any changes have been made signifies your acceptance of the revised Privacy Policy.
CONTACT US
Should you have any questions or concerns regarding your Information on the Platform, please reach out to us at Info@JAH-dutyfree.com with a detailed description of your concern, and we will endeavor to address and resolve the issue promptly.
